Microsoft Excel Essentials Professional Certificate Course
The Microsoft Excel Essentials Certificate Course is designed to equip …
What you'll learn
Navigate and customize the Excel interface.
Create and format spreadsheets to organize data effectively.
Use formulas and functions to perform calculations and analyze data.
Create charts and visualizations to present data insights.
Apply data management techniques, including filtering and sorting.
Utilize Excel for basic financial, statistical, and logical analysis.
Customer Relationship Management Professional Certificate Course
The Customer Relationship Management (CRM) Certificate Program provides participants with …
What you'll learn
Understand the principles and importance of customer relationship management.
Learn strategies for customer acquisition, retention, and satisfaction.
Gain proficiency in using CRM tools and software.
Analyze customer data to make informed decisions.
Develop communication skills to handle customer interactions effectively.
Implement customer-centric strategies to drive business success.
