Public Relation and Media Professional Certificate Course
The Public Relations and Media Management Certificate Program equips participants …
What you'll learn
Understand the principles and practices of public relations and media management.
Develop and implement strategic communication plans.
Build and maintain strong relationships with media outlets and stakeholders.
Manage crises and maintain organizational reputation.
Leverage digital media platforms for effective communication.
Measure and evaluate the impact of PR and media campaigns.
Customer Relationship Management Professional Certificate Course
The Customer Relationship Management (CRM) Certificate Program provides participants with …
What you'll learn
Understand the principles and importance of customer relationship management.
Learn strategies for customer acquisition, retention, and satisfaction.
Gain proficiency in using CRM tools and software.
Analyze customer data to make informed decisions.
Develop communication skills to handle customer interactions effectively.
Implement customer-centric strategies to drive business success.
